SHIPPING & DELIVERY

PACKAGED, READY FOR ASSEMBLY & DELIVERED TO YOUR FRONT DOOR

NEXT DAY SHIPPING

Your order can be scheduled on the first available date after the final production.

DELIVERY TIMES

Between 3 to 5 working days after the final production 

DROP OFF

We place all items inside the front door of your home or to the first floor/lobby of your apartment or condo building.*

ASSEMBLY REQUIRED

Products with multiple parts will require do-it-yourself assembly.

You have 1 day to alert us of any damages or defects.
 
What’s not included:
• Placement of  items into specific rooms of your home, condo, or apartment
• Unpacking or unwrapping item’s 
• Removal of packing materials
• Any necessary assembly
 

*Drop-off option requires a signature at the time of delivery

Premium Delivery

SAME DAY DELIVERY

If we have the items on our warehouse, Your order can be scheduled as soon as today.

DELIVERY TIMES

9AM – 6PM or 5PM to midnight*. A 3-hour window is provided the night before your delivery.

30-MINUTE CALL AHEAD

We will let you know we are on our way to your home.

PRE-DELIVERY INSPECTION

We assemble and inspect all product in our warehouse.

FAQ

The fastest way to get your order is to choose our Premium Delivery option. For more information on Premium Delivery,.

 

If you live in our regular delivery area and all of your items are in stock, we can schedule your delivery for the very next day with Premium Delivery. Same Day Delivery is also available in some areas. Delivery can take between 3 to 5 working days.

 
 

You do not have to be home for the delivery, however we do ask that someone over the age of 18 be at the home to sign for the furniture on your behalf.

 
 

If you did not schedule at the time of placing your order, you can do so now.

If you need to postpone your delivery, you can reschedule your order or request the order be placed on hold until you are able to take delivery. We request that you do so at least one day prior to your scheduled delivery. 

Note: Items are only reserved with a scheduled delivery date within 9 days.


 
 

If all of your items are in stock at the time of your delivery, they will all be delivered at the same time. If for any reason, an item is on backorder, you can opt to receive the items in separate deliveries or choose to accept one delivery once your backordered items are back in stock.

 
 

In order to ship items to multiple addresses, the orders need to be on different invoices. Let your sales associate know at the time of purchase that you need items to be delivered to different addresses, and they will be able to create separate invoices for you.

 
 

Unfortunately, we are unable to deliver to PO, APO, or FPO boxes as we need a signature for all orders.

All furniture should come with assembly information in the box, however if you need assembly instructions, please send an email to contact@moroccan-manufacturers.com with your invoice number and the item you need instructions for. Please allow up to 2 business days for reply.

Moroccan Manufacturers LLC offers many delivery options to our customers to accommodate their needs. 

In addition to delivery in the above-specified markets, we export all over the world and offer domestic shipping to any destination in the continental United States, Europe, Asia and Canada. 

You will be contacted via phone, email or text message prior to your delivery date as well as receive communication from the delivery drivers to let you know that they are on the way.

 
 

You will receive a text message the night before your delivery with a link to track your delivery. You can also track your delivery here on the day of your delivery to see where the delivery drivers are realtime and the timeframe in which they are expected to reach your home.

 
 

Items picked up from our warehouses are in their manufacturer’s packaging. If you need your items assembled, we have the option of Premium Delivery, where your items are delivered, assembled, and placed just where you want them.

 
 

You have one (1) day to report any damages or defects to our Customer Care department. We are not responsible for damages that occur as a result of customers moving or assembling products. We will require clear photographs to arrange appropriate services. For minor damages, Moroccan Manufacturers  LLC will  ship you the same items again.

If you don’t plan on using your item immediately, we recommend that you inspect all of your items fully to ensure there is no damage since all damages must be reported to us within 24 hours of delivery.


 
 

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Wait time is 24-48 hours.

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